Can I reach out with questions before ordering?
Always! Use our contact form or DM us on Instagram. We’re real humans (with coffee and thread) and happy to help.
Can I customize the text or design on a patch or product?
Yes! Most embroidered items can be personalized with names, phrases, or design tweaks. Just check the listing details or message us for custom requests.
How do I request a custom name or phrase?
Include your desired name or phrase in the personalization box at checkout. If you want specific thread colors or placement, feel free to add a note or message us directly.
What backing options do you offer for patches?
We offer Velcro, iron-on, and sew-on backings. You’ll choose your preferred style at checkout—each one is designed for easy application and long-lasting wear.
Can I request a custom embroidered item not listed in your shop?
Absolutely. We love bringing new ideas to life. Send us a message with your concept, and we’ll let you know what’s possible.
How long does it take to make and ship embroidered items?
Most items are handmade and ship within 3–7 business days. Custom orders may take a bit longer depending on complexity.
Do you offer bulk or wholesale embroidery orders?
Yes! We offer bulk pricing for events and teams. Reach out for bulk inquiries or group orders.
What if I just want to personalize a pre-made design?
Totally doable. Most of our pre-made pieces allow for personalization like names, initials, or color tweaks—perfect for adding a little you without starting from scratch.
How long does a custom order take?
Custom orders typically take 10–14 business days to complete from final design approval. Need it sooner? Shoot us a message—we’ll see what kind of stitching magic we can work.
Note: Does not include special order blanks (hats, shirts, etc) as that is dependent on shipping.
I have a wild idea. Can you make it happen?
Probably. We’ve stitched everything from lake life sass to bachelorette chaos. If it fits your vibe (and an embroidery hoop), we’ll find a way.
How do I care for my embroidered items?
Gentle wash, cold water, inside-out, air dry if possible. Basically: treat it like your favorite attitude-packed t-shirt—not your gym towel.
What’s the price range for custom embroidery?
Pre-made styles with personalization come in a variety of options and a full price range. Fully custom pieces depend on design complexity, stitch count, and item type—but we’ll always give you clear pricing before you commit.
